Tavpaw Support

Contact Tavpaw Customer Support

Have questions about our Dog Walking Kits, 3-in-1 Portable Water Bottles, 4L Smart Automatic Pet Feeders, or an existing order? Our customer care team is here to assist you.

📧 Customer Service Email

hello@tavpaw.com

Average response time: within 24 business hours

📞 Phone Support

+852 6357 3069

Monday – Friday: 9:00 AM – 6:00 PM EST

🏢 Registered Business Address

Tavpaw
1 Harbour Road, Wan Chai
Hong Kong Island, Hong Kong

📦 Returns & Order Assistance Notice:

Please contact us at hello@tavpaw.com with your order number before sending back any items. Our support team will issue an authorized return merchandise authorization (RMA) and provide the designated regional return facility address.