Shipping & Returns

Tavpaw Shipping & Returns

Tavpaw currently ships within the United States only. International delivery is not currently available.

Shipping methods, charges and delivery estimates

Available shipping methods and charges are displayed at checkout before you place an order. Charges may vary based on the items, package weight and destination.

Orders are typically processed in 1–3 business days. U.S. standard delivery is typically 5–11 business days after processing. These are estimates and may vary by carrier, destination and other conditions.

Returns and refunds

Customers may request a return within 30 days after receiving an item. To be eligible, the item must be unused, unworn, in its original packaging, and accompanied by proof of purchase. Contact us at hello@tavpaw.com before sending anything back; do not return an item until we confirm the return instructions and destination.

For change-of-mind returns, the customer is responsible for return shipping costs. If an item is defective, damaged, incorrect or materially different from its listing, contact us promptly so we can review the issue and determine an appropriate resolution under our Refund and Return Policy.

Approved refunds are issued to the original payment method after the returned item is received and inspected. They are normally processed within 5–7 business days; banks or payment providers may take additional time.

Contact

For order, shipping or return assistance, email hello@tavpaw.com or visit our contact page.